Exceptional teams share five principles.
Collective alignment is the artful balance of individuality with the collective “we.” Importantly, this alignment can only be achieved when norms, behaviors, and processes are agreed to – not mandated.
In exceptional teams, great communicators take nothing for granted. To help ensure messages are received and understood, teams practice message discipline, employ situational awareness (for context), and deploy an occasional dose of courage. Great communication feels clean – but there are no shortcuts.
In open cultures, individuals leave negative past work experiences behind and are receptive to new ways of thinking and working. To achieve this relaxed state, team members must put their faith in each other and in the team to address issues and continually improve.
Meaningful methods keep the team honest, aligned, and connected to its purpose. By applying these methods, groups exert control over processes, not people.
Self-care is about staying connected to yourself and doing the things that make you feel whole. The team environment and norms support individuals’ ability to care for themselves both during work and outside of work. Exceptional teams recognize that supporting self-care involves opportunities and boundaries. In an exceptional team, nobody is expected to repeatedly sacrifice their home or family life for the sake of the success of the team/business.